Analisis pengaruh customer engagement terhadap brand loyalty (studi pada komunitas online Mi Community Indonesia) = The impact of customer engagement towards brand loyalty (a study in Mi Community Indonesia online commmunity)

Analisis customer relationship management brand Women Rejuvenation Program (WRP) melalui media sosial twitter = Customer relationship management analysis of Women Rejuvenation Program (WRP) brand through social media twitter

Analisis customer engagement melalui media sosial (studi brand Gojek pada platform Instagram) = Customer engagement analysis through social media (case study about Gojek Brand in Instagram)

Analisis kualitas customer relationship management brand samsung indonesia melalui media twitter = Customer relationship management quality analysis of samsung indonesia s brand through twitter

Pengaruh customer relations terhadap loyalitas konsumen (studi pada konsumen pemgiriman paket PT. Pos Indonesia, Jatinegara, 2012) = The effect of customer relations for consumer loyalty