Pengaruh kualitas jasa hotel syariah terhadap kepuasan dan dampaknya terhadap loyalitas konsumen: studi kasus: Siti Hotel di Kota Tangerang = The influence of sharia compliant hotel service quality on satisfaction and its impact on consumer loyalty: case study: Siti Hotel at Tangerang City

Pengaruh bauran pemasaran dan citra merek kedai kopi terhadap kepuasan pelanggan dan loyalitas pelanggan = The effect of marketing mix and brand image of coffee shop on customer satisfaction and customer loyalty

Analisis pengaruh identifikasi merek oleh pelanggan terhadap evaluasi evaluasi merek hotel dan pengambangan loyalitas: studi kasus hotel kelas atas dan mewah = The effect of customer brand identification towards hotel brand evaluation and loyalty development case study luxury and upcale hotels / Reihana Muryani

Dampak Kualitas Layanan dan Citra Merek terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan di Industri Air Cargo = The Effect of Service Quality and Brand Image in The Air Cargo Industry On Consumer Satisfaction And Loyalty

Pengaruh kualitas pelayanan logistik terhadap kepuasan dan loyalitas pelanggan = Relationship between logistics service quality, customer satisfaction and customer loyalty