Analisis kelayakan rujukan persalinan oleh Bidan Puskesmas Poned di RSUD Pirngadi Kota Medan tahun 2012 = Analysis of the referral feasibility by Poned Health Centre midwives in Pirngadi Medan Hospital in 2012 / Rumita Ena Sari

Analisis segmen, target dan posisi layanan rawat jalan Rumah Sakit Metropolitan Medical Center tahun 2013 = Segment, target and position analysis of Metropolitan Medical Center Hospital in 2013

Pengaruh pelayanan prima berbasis budaya Papua terhadap tingkat kepuasan pasien di instalasi rawat inap Rumah Sakit TNi AL Dr. Soedibjo Sardadi Jayapura = The effect of service excellent service based on culture to patient satisfaction level in installation of hospitalization Dr. Soedibjo Sardadi Navy Hospital Jayapura

Proses pelayanan prima di Instalasi Rawat Jalan Rumah Sakit Umum Pusat Persahabatan tahun 2012 = The process of prime services at Outpatient Unit in Persahabatan General Hospital year 2012

Analisis budaya keselamatan pasien di Rumah Sakit Santa Elisabeth Batam tahun 2012 = Analysis of patient safety culture in Santa Elisabeth Batam Hospital 2012 / Sanny Tiurni Ari