Boyd, William
Lea & Febiger, 1958
Buku Teks
Shortell, Stephen Michael, 1944-
Health Administration Press Perspectives, 1991
Buku Teks
Shortell, Stephen Michael, 1944-
Health Administration Press, 1990
Buku Teks
Brian, William F., II
American Hospital Association, 1996
Buku Teks
Todd, Maria K.
CRC Press, Taylor & Francis Group, 2011
Buku Referensi