Murphy, Herta A.
Effective business communications
McGraw-Hill , 1984
Buku Teks
Murphy, Herta A.
Effective business communications
McGraw-Hill, 1976
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Brown, Leland
Effective business report writing.
Prentice-Hall, 1959
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Weaver, Patricia C.
Persuasive writing : a manager’s guide to effective letters and reports
Free Press, 1977
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Lesikar, Raymond Vincent
Report writing for business
Irwin, 1995
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