Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt

The experience effect: engage your customers with a consistent and memorable brand experience

Customer experience dan kaitannya dengan loyalitas konsumen Hoka Hoka Bento: perspektif B2C = Customer experience and its correlation with Hoka Hoka Bento's customers loyalty: B2C perspective

Close friends influence on customers attitude toward social media as omnichannel customer experience = Pengaruh teman dekat terhadap sikap konsumen pada media sosial sebagai omnichannel customer experience

Pengaruh Customer Experience, Customer Satisfaction, dan Word of Mouth terhadap Customer Loyalty dengan Consumer Demographics sebagai Variabel Moderasi pada Nasabah Seabank di DKI Jakarta = The Influence of Customer Experience, Customer Satisfaction, and Word of Mouth on Customer Loyalty with Consumer Demographics as a Moderating Variable for Seabank Customers in DKI Jakarta