Shortell, Stephen Michael, 1944-
Health Administration Press Perspectives, 1991
Buku Teks
Shortell, Stephen Michael, 1944-
Health Administration Press, 1990
Buku Teks
Halvorson, George C.
Jossey-Bass, 2003
Buku Teks
Dowling, Harry F.
Harvard University Press, 1982
Buku Teks
Perot, Ross
HarperCollins, 1995
Buku Teks SO