Stamatis, Diomidis H.
10 essentials for high performance quality in the 21st century
CRC Press, 2012
 Multimedia
Russell, Lou
Critical competencies for 21st century leaders
American Society for Training & Development, 2012
 eBooks
Elva Rahmah
Peran kepemimpinan dalam mendorong organisasi untu mengimplementasikan prinsip-prinsip Total Quality Management (TQM) di Perpustakaan Universitas Negeri Padang / Elva Rahmah, Marlini
Fakultas Ilmu Budaya Universitas Lancang Kuning Pekanbaru, 2017
 Artikel Jurnal
Adrian Hanif Widodo
Diversity does not ensure profitability: TMT education diversity and firm performance in Indonesia = Keberagaman tidak menjamin : Keberagaman pendidikan TMT dan kinerja perusahaan di Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Makalah dan Kertas Kerja
DeFeo, Joseph A.
Juran's quality essentials : for leaders
McGraw-Hill, 2014
 Buku Teks