Besterfield, Dale H.
Quality control
Prentice-Hall, 1998
 Buku Teks
Besterfield, Dale H.
Quality control
Prentice-Hall, 1994
 Buku Teks
Besterfield, Dale H.
Quality control
Prentice-Hall, 1979
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Banks, Jerry
Principles of quality control
John Wiley & Sons, c1989
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Feigenbaum, Armand Vallin
Total quality control
McGraw-Hill, 1991
 Buku Teks