Analisis pengaruh faktor service quality terhadap perceived value konsumen : studi kasus konsumen Starbucks di Jakarta = Analysis of factors influence of service quality to perceived value consumers : study case Starbucks?s customer in Jakarta

Analisis customer relationship management (CRM) dalam upaya menjaga image setelah aktivitas rebranding studi kasus pada OLX Indonesia = Customer relationship management (CRM): analysis in maintaining image after rebranding activities case study in OLX Indonesia

The study of service innovation for kartu halo Telkomsel on customer loyalty = Studi inovasi servis kartu halo Telkomsel terhadap kesetiaan pelanggan

Pengaruh green perceived value, green satisfaction, dan green trust terhadap green loyalty pada konsumen the Body Shop di Jakarta = The influence of green perceived value, green satisfaction, and green trust on green loyalty to consumers of the Body Shop in Jakarta

Store remodeling strategies to improve store concept value that increase customer loyalty: case study the goods dept = Strategi remodeling toko untuk meningkatkan nilai konsep toko yang meningkatkan loyalitas pelanggan: studi kasus toko barang konsep