Pengaruh relationship marketing terhadap customer loyalty: studi pada loyalty program "Love your body club" The body shop = The effect of relationship marketing towards customer loyalty: study on loyalty program "Love your body club" The body shop

Analisis customer engagement Body Shop Indonesia melalui twitter (studi kasus akun twitter @thebodyshopindo) = Analysis of customer engagement body shop Indonesia through twitter (case study twitter account @thebodyshopindo)

Analisis customer engagement the body shop Indonesia melalui twitter = Analysis of the body shop Indonesia customer engagement through Twitter

Perancangan dan analisis pengembangan strategi CRM (Customer Relationship Management) pada Badan Sertifikasi = Design & analysis of strategy development of CRM (Customer Relationship Management) to Certification Body

Pengaruh customer relationship management terhadap loyalitas pelanggan : studi pada program Garuda frequent flyer pada maskapai penerbangan Garuda Indonesia di Jakarta) = The effectiveness of customer relationship management toward customer loyalty : studies Garuda frequent flyer program on Garuda Indonesia airlines in Jakarta