Analisis customer engagement Body Shop Indonesia melalui twitter (studi kasus akun twitter @thebodyshopindo) = Analysis of customer engagement body shop Indonesia through twitter (case study twitter account @thebodyshopindo)

Analisis customer engagement brand wafer tango (studi kasus pada akun twitter @wafertango) = Analysis of customer engagement brand wafer tango (case study twitter account @wafertango)

Penggunaan selebriti Korea Selatan dalam meningkatkan customer engagement tokopedia di media sosial twitter = The use of South Korean celebrities in increasing tokopedia’s customer engagement on social media twitter.

Keikutsertaan pelanggan dalam twitter Ismaya Live = Customer engagement twitter Ismaya Live

Analisis customer engagement up shoes melalui twitter (studi kasus pada akun twitter resmi @iwearup) = Analysis of customer engagement up shoes through twitter (a case study of official twitter account @iwearup)