Gladwell, Malcolm, 1963-
What the dog saw and other adventures
Brown and Co, 2009
Buku Teks SO
Katcher, Bruce Leslie
30 reasons employees hate their managers: what your people may be thinking and what you can do about it
American Management Association, 2007
eBooks
Mager, Robert F.
Analyzing performance problems, or, You really oughta wanna : how to figure out why people aren’t doing what they should be, and what to do about it
Center for Effective Performance, 1997
Buku Teks SO
Stein, Sherman K.
How the other half thinks : adventures in mathematical reasoning
McGraw-Hill, 2001
Buku Teks SO
Terkel, Studs
Working: people talk about what they do all day and how they feel about what they do
Pantheon Books, 1974
Buku Teks SO