White, J. Noel
The management of design services
George Allen and Unwin, 1973
 Buku Teks SO
Dilworth, James B., 1939-
Operations management: design, planning, and control for manufacturing and services
McGraw-Hill, 1992
 Buku Teks SO
Dilworth, James B., 1939-
Operations management: design, planning, and control for manufacturing and services
McGraw-Hill, 1992
 Buku Teks SO
Andreas Hargo Wicaksono
Perencanaan Key Risk Indicators Pada Manajemen Risiko di PT PJB Services = Design of Key Risk Indicators in Risk Management at PT PJB Services
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership
Intner, Sheila S.
Fundamentals of technical services management
[American Management Association, ], 2008
 eBooks