Portman, Jackie
Building services design management
Wiley-Blackwell, 2014
 Buku Teks
Dilworth, James B., 1939-
Operations management: design, planning, and control for manufacturing and services
McGraw-Hill, 1992
 Buku Teks
Andreas Hargo Wicaksono
Perencanaan Key Risk Indicators Pada Manajemen Risiko di PT PJB Services = Design of Key Risk Indicators in Risk Management at PT PJB Services
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership
Rakich, Jonathon S.
Cases in health services management
Health Professions Press, 1990
 Buku Teks
Pugh, Lyndon
Change management in information services
Gower , 2000
 Buku Teks