White, J. Noel
The management of design services
George Allen and Unwin, 1973
 Buku Teks
Dilworth, James B., 1939-
Operations management: design, planning, and control for manufacturing and services
McGraw-Hill, 1992
 Buku Teks
Andreas Hargo Wicaksono
Perencanaan Key Risk Indicators Pada Manajemen Risiko di PT PJB Services = Design of Key Risk Indicators in Risk Management at PT PJB Services
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Darr, Kurt
Ethics in health services management
The John Hopkins University Press , 1997
 Buku Teks
Clement, I.
Management of nursing services and education
Elsevier, 2015
 Buku Teks