Mills, Harry
Artful persuasion: how to command attention, change minds, and influence people
[American Management Association, ], 2000
 eBooks
Friedman, Myles T.
The Psychology of human control: a general theory of purposeful behavior
Praeger, 1991
 Buku Teks
Reich, John W.
Perceived control: theory, research, and practice in the first 50 years
Oxford University Press, 2016
 eBooks
Bryan, G. T.
Control systems for technicians / G. T. Bryan
Hodder and Stoughton, 1977
 Buku Teks
Robertson, A.G.
Quality control and reliability / A. G. Robertson
Thomas Nelson & Sons , 1971
 Buku Teks