Customer relationship management (crm) dalam layanan rujukan di perpustakaan sebagai strategi meningkatkan kepuasan pengguna : studi kasus Perpustakaan Universitas Indonesia = Customer relationship management crm on the library reference service as a strategy to improve user satisfaction : a case study of Universitas Indonesia library

Analisis customer value sebagai dasar penerapan customer relationship management (CRM) di industri telekomunikasi seluler

Penerapan Customer Relationship Management untuk Meningkatkan Loyalitas Pelanggan pada UMKM Alas Kaki = Implementation of Customer Relationship Management Based on Customer Lifetime Value to Increase Customer Loyalty in Footwear MSMEs

Optical access network sebagai jaringan lokal akses fiber untuk mendukung layanan multimedia

Perancangan Strategi Customer Relationship Management Berdasarkan Customer Lifetime Value Untuk Meningkatkan Customer Loyalty Pada Thrift Shop Daring = Customer Relationship Management Strategy Formulation Based on Customer Lifetime Value to Increase Customer Loyalty in Online Thrift Shop