Saez, Eileen Elliott de
Marketing concepts for libraries and information services
Facet Pub, 2002
 Buku Teks SO
Innovation in libraries and information services
edited by David Baker and Wendy Evans
Emerald, 2017
 eBooks
Hoffman, K. Douglas
Services marketing: concepts, strategies, and​ cases
Cengage Learning, 2017
 Buku Teks SO
Sturges, Paul
Public internet access in libraries and information services
Facet Publishing , 2002
 Buku Teks SO
Cornish, Graham P.
Copyright : interpreting the law for libraries, archives and information services
Facet Publishing , 2004
 Buku Referensi