Saez, Eileen Elliott de
Marketing concepts for libraries and information services
Facet Pub, 2002
 Buku Teks SO
Innovation in libraries and information services
edited by David Baker and Wendy Evans
Emerald, 2017
 eBooks
Hoffman, K. Douglas
Services marketing: concepts, strategies, and​ cases
Cengage Learning, 2017
 Buku Teks SO
Pérez Pulido, Margarita
Ethics management in libraries and other information services
Chandos Publishing, 2018
 Buku Teks SO
Sturges, Paul
Public internet access in libraries and information services
Facet Publishing , 2002
 Buku Teks SO