Rawlins, Karen
Presentation and communication skills : a handbook for practitioner / Karen Rawlins
MacMillan Press , 1993
 Buku Teks
Higgins, James M.
Human relations : concepts and skills
Random House Business Division, 1982
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Boyd, Claire
Communication skills for nurses
Wiley Blackwell, 2014
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The handbbok of communication skills
editor, Owen Hargie
New York , 2006
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Johnson, Stuart
Study and communication skills for the biosciences
Oxford Univesity Press, 2009
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