Analisis Faktor-Faktor yang Mempengaruhi Kualitas Pelayanan Badan Penyelenggara Jaminan Sosial Kesehatan di Rumah Sakit Palang Merah Indonesia Kota Bogor dan Rumah Sakit Umum Daerah Ciawi Kabupaten Bogor = Analysis of Factors Affecting the Quality of BPJS Kesehatan Service at Palang Merah Indonesia Hospital Bogor City and Ciawi Public Hospital Bogor Regency

Persepsi Terhadap Kualitas Pelayanan Kesehatan Bagi Pengidap HIV Dan AIDS Di Rumah Sakit Umum Daerah Tangerang = Perceptions of Health Service Quality for People with HIV and AIDS in the Tangerang District General Hospital

Analisis hubungan antara kualitas pelayanan dengan kepuasan pasien di unti rawat inap anak rumah sakit ananda Bekasi, tahun 2009 = study of hospital administration analisys of service quality in relation with patient satisfaction at child care unit of ananda's hospital Bekasi years 2009th

Kualitas Pelayanan Light Rail Transit di Provinsi DKI Jakarta = Service Quality of Light Rail Transit in DKI Jakarta Province

Analisis hubungan waktu pelayanan dan faktor total quality service terhadap kepuasan pasien di poliklinik kebidanan dan kandungan RSIA Anugerah medical centre Kota Metro tahun 2015 = Analysis of relations time services and total quality service factor to patient satisfaction in obstetrics and gynecology clinic of RSIA anugerah medical centre Metro City 2015