Analisis pengaruh persepsi wajib pajak mengenai Facilities Management-Servqual pasca reformasi birokrasi terhadap tingkat kepatuhan wajib pajak : studi kasus KPP-Pratama Cikarang Utara = The analysis of influence perceptions taxpayer regarding Facilities Management-Servqual post bureaucratic reform to the tax compliance : case study Cikarang Utara small tax office

Analisis kualitas pelayanan perizinan surat izin usaha perdagangan pada Kantor Pelayanan Umum dan Perizinan Kabupaten Solok Selatan = The analysis of sevice quality's trade effort license certificate at Licensing and Public Services Office South of Solok Region

Pengaruh kualitas pelayanan dan perubahan organisasi terhadap kepatuhan wajib pajak pada kantor pelayanan pajak pratama Jakarta Sawah Besar Dua

Analisis kualitas pelayanan pendaftaran tanah pada Kantor Pertanahan Jakarta Selatan = Analysis service quality of land registration at Land Office in South Jakarta

Pengaruh kualitas pelayanan jasa restoran terhadap sikap utilitarian dan hedonis konsumen dalam membangun preferensi merek restoran : studi kasus Magnum Cafe Grand Indonesia = The effect of restaurant service quality to utilitarian and hedonic attitudes of consumers in building restaurant brand preference : case study Magnum Cafe Grand Indonesia