Analisis emosi pekerja lini depan di PT Bank Negara Indonesia, Tbk Kantor Cabang Bekasi = The analysis of emotional labor of frontline employees in PT Bank Negara Indonesia, Tbk Kantor Cabang Bekasi

Analisis kualitas pelayanan pertanahan : Studi pada pelayanan sertifikasi tanah di kantor pertanahan Kota Bekasi Jawa Barat = Analysis of quality of land service : Study on services of land certification in land office of Bekasi West Java

Analisis kualitas sumber daya insani dan pengaruhnya terhadap mutu pelayanan pada bank syariah (Studi kasus: kantor cabang Bank Syariah Mandiri Di Jakarta Selatan) = The analysis of quality of human resources (sumber daya insani) and its impact on sharia banking service quality (case study: Bank Syariah Mandiri Branch Office, South Jakarta)

Sistem pengendalian internal penyaluran kredit pemilikan rumah kpr studi kasus pada bank btn cabang depok = Credit internal control system of mortgage loan a case study on bank btn cabang depok

Penilaian Nasabah Terhadap Kualitas Pelayanan Bank Lippo Cabang Warung Buncit Jakarta (Dengan Pendekatan Service Quality)