Prasetyo Bawono
Evaluasi it service management menggunakan framework ITIL versi 3 dan Cobit 5: studi kasus perusahaan telekomunikasi = It service management evaluation using framework ITIL version 3 and Cobit 5 a case study at telecommunication company
Fakultas Ilmu Komputer Universitas Indonesia, 2017
 UI - Tugas Akhir
Adam Imansyah Pandesenda
Perancangan configuration management database (CMDB) dengan menggunakan ITIL versi 3: Studi kasus pt. xyz = Designing configuration management database (CMDB) using ITIL version 3: A case study of pt. xyz.
Fakultas Ilmu Komputer Universitas Indonesia, 2021
 UI - Tugas Akhir
Ghulam Imaduddin
Evaluasi dan perbaikan churn model dengan mempertimbangkan aspek customer value dan social network : studi kasus PT XL Axiata Tbk = Evaluation and improvement of churn model using customer value and social network : case study PT XL Axiata Tbk
Fakultas Ilmu Komputer Universitas Indonesia, 2014
 UI - Tugas Akhir
Hery Basuki Pramono
Evaluasi strategi managed services PT. XL Axiata Tbk menggunakan metode balanced scorecard = Evaluation of the managed services strategy by using balanced scorecard a case of PT. XL Axiata tbk / Hery Basuki Pramono
Fakultas Teknik Universitas Indonesia, 2015
 UI - Tesis Membership
Ida Ayu Kadek Trisnanty
Analisis peran knowledge management infrastructures dalam mendukung knowledge management processes organisasi studi kasus PT. XL Axiata tbk = Analysis the role of knowledge management infrastructures in supporting organizational knowledge management processes a case study of PT. XL Axiata tbk
Fakultas Ilmu Komputer Universitas Indonesia, 2013
 UI - Skripsi Membership