Stinnett, Bill
Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy
McGraw-Hill, 2005
 Buku Teks
Hogan, Kevin
Selling yourself to others : the new psychology of sales
Mumbai: Magna Publishing, 2003,
 Buku Teks
Haanel, Charles F
The new psychology
Mind Power Corporation, 2006
 Buku Teks SO
Canfield, Bertrand R.
Sales administration : principles problems
Prentice-Hall, 1961
 Buku Teks
Anggis Dinda Pratiwi
Aspek hukum pelindungan konsumen terhadap penyalahgunaan data pribadi nasabah bank: studi kasus praktik penjualan data nasabah bank = Consumer protection law aspects in the bank customers personal data protection: studies the illegal action sales of the bank customers personal data
Universitas Indonesia, 2017
 UI - Skripsi Membership