Schmuck, Richardo
Group processes in the classroom
WM. C. Brown company publisher , 1983
 Buku Teks
The librarian and the management of information overload
 Artikel Jurnal
Beyond measuring service quality:learning from the voices of the customers,the staff,the processes,and the organization
 Artikel Jurnal
Gilley, Jerry W
Beyond the learning organization
Perseus Books, 2000
 Buku Teks
Information flow based security control beyond RBAC : how to enable fine-grained security policy enforcement in business processes beyond limitations of role-based access control (RBAC)
Klaus-Peter Fischer-Hellmann
Springer, 2012
 eBooks