Customer relationship management (manajemen hubungan pelanggan) : concept and tools = Customer relationship management

Evaluasi strategi customer relationship management oleh PT Bank IAN = Evaluation of customer relationship management strategy by PT Bank IAN

Perancangan Strategi Customer Relationship Management Berdasarkan Customer Lifetime Value Untuk Meningkatkan Customer Loyalty Pada Thrift Shop Daring = Customer Relationship Management Strategy Formulation Based on Customer Lifetime Value to Increase Customer Loyalty in Online Thrift Shop

Application of relationship marketing strategy and customer satisfaction as a measurement of success : a case study of American Consolidation Services (ACS) Indonesia

Perancangan dan analisis pengembangan strategi CRM (Customer Relationship Management) pada Badan Sertifikasi = Design & analysis of strategy development of CRM (Customer Relationship Management) to Certification Body