Pengaruh Customer Experience, Customer Satisfaction, dan Word of Mouth terhadap Customer Loyalty dengan Consumer Demographics sebagai Variabel Moderasi pada Nasabah Seabank di DKI Jakarta = The Influence of Customer Experience, Customer Satisfaction, and Word of Mouth on Customer Loyalty with Consumer Demographics as a Moderating Variable for Seabank Customers in DKI Jakarta

Analisis Pengaruh Customer Experience terhadap Loyalitas Konsumen dan Intensi Penggunaan Kembali pada M-Banking Bank Jago = Analysis of Influence of Customer Experience on Consumer Loyalty and Continue Usage Intention on M-Banking Bank Jago

Analisis pengaruh kebudayaan terhadap kepuasan dan loyalitas pelanggan: sebuah perbandingan lintas negara = The influence of culture on customer satisfaction and loyalty: a cross-countries comparison

Analisis pengaruh attitude dan trust terhadap loyalitas konsumen pada e-commerce produk pakaian pria di Lazada.CO.ID = The analysis influence of attitude and trust on consumer loyalty in e-commerce men s clothing products at Lazada.CO.ID

Pengaruh customer relations terhadap loyalitas konsumen (studi pada konsumen pemgiriman paket PT. Pos Indonesia, Jatinegara, 2012) = The effect of customer relations for consumer loyalty