Firdaus Firman
Analisis kualitas pelayanan perizinan surat izin usaha perdagangan pada Kantor Pelayanan Umum dan Perizinan Kabupaten Solok Selatan = The analysis of sevice quality's trade effort license certificate at Licensing and Public Services Office South of Solok Region
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis (Membership)
Serly Sephinia
Analisis Kualitas Pelayanan Surat Izin Usaha Perdagangan (SIUP) di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Depok = Analysis of Service Quality of Trading Business License (SIUP) in the Office of Investment and One Stop Integrated Service (DPMPTSP) of Depok City
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Amanda Adwitya Setiawan
Kualitas pelayanan perizinan pada Unit Pelayanan Terpadu Satu Pintu (UPTSP) kota Administrasi Jakarta Timur = The analysis of the quality service of license granting at Unit Pelayanan Terpadu Satu Pintu (UPTSP) of Kota Administrasi Jakarta Timur (One Stop Shop Service (OSS) unit of East Jakarta municipality)
Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Amin Tjakraamidjaja
Pelaksanaan perbaikan prosedur pelayanan Izin Membangun Prasarana (IMP) di DPU DKI Jakarta
1995
 UI - Tesis (Membership)
Sawindri Hidayati
Analisis penerapan e-license (Studi kasus: penerapan e-license pada pelayanan perizinan di Dinas Penanaman Modal pelayanan terpadu satu pintu di Kota Depok) = An analysis of e-license application (Case study: e-licensing service in DPMPTSP Depok)
Univesitas Indonesia. Fakultas Ilmu Administrasi, 2018
 UI - Tesis (Membership)