Devandanny Primanata Nugroho
Pengaruh servicescape terhadap loyalitas konsumen restoran cimory riverside = The effect of servicescape toward consumer loyalty of cimory riverside restaurant
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Maria Goretti Deliana
Strategi peningkatan loyalitas pelanggan pada Usaha Mikro, Kecil, dan Menengah (UMKM) kerajinan tangan kayu menggunakan metode Structural Equation Modeling (SEM) = The strategy of customer loyalty improvement in wooden handicraft Micro, Small, and Medium Enterprises (MSMEs) using Structural Equation Modeling (SEM) method
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis (Membership)
Felicia Clara
Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Fitri Astuti
Strategi Customer Relationship Manager (CRM) untuk mempertahankan loyalitas konsumen melalui pengelolaan database konsumen sebagai strategi pemasaran produk Pediasure, PT. Abbott Indonesia (Divisi Nutrition) = CRM Strategy to Maintain Customer Loyalty through Managing Consumer Database in order to Support Pediasure Marketing Strategy at PT. Abbott Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
 UI - Tesis (Membership)
Altamim Marie Igamo
Status demosi pada loyalty program: strategi demosi bagi pelanggan yang telah mendekati ambang batas = Status demotion in loyalty program: strategy for close to the threshold customer
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis (Membership)