Bayu Kusuma Wijaya
Manajemen operasi layanan IT helpdesk studi kasus di PT. Toyota Astra Financial Services = It helpdesk service operation management a case study of PT. Toyota Astra Financial Services
Fakultas Ilmu Komputer Universitas Indonesia, 2015
 UI - Tugas Akhir
Chase, Richard B.
Production and operations management : a life cycle approach
Richard D. Irwin, 1981
 Buku Teks
Oman R. Rakinda
Analisis situasi collaborative workplace studi pada PT. (Persero) Pelabuhan Indonesia II cabang Tanjung Priok
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
 UI - Tesis (Membership)
Buffa, Elwood S. (Elwood Spencer)
Essential of management science/operation research
John Wiley & Sons, 1978
 Buku Teks
Introduction to management science : a modeling and case studies approach with spreadsheets
by Frederick S. Hillier ... [et. al.]
McGraw-Hill Education, 2014
 Buku Teks