Chase, Richard B.
Production and operations management : a life cycle approach
Richard D. Irwin, 1981
 Buku Teks SO
Chase, Richard B.
Production and operations management : a life cycle approach
Richard D. Irwin, 1981
 Buku Teks SO
Bayu Kusuma Wijaya
Manajemen operasi layanan IT helpdesk studi kasus di PT. Toyota Astra Financial Services = It helpdesk service operation management a case study of PT. Toyota Astra Financial Services
Fakultas Ilmu Komputer Universitas Indonesia, 2015
 UI - Tugas Akhir
Oman R. Rakinda
Analisis situasi collaborative workplace studi pada PT. (Persero) Pelabuhan Indonesia II cabang Tanjung Priok
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
 UI - Tesis Membership
Buffa, Elwood S. (Elwood Spencer)
Essential of management science/operation research
John Wiley & Sons, 1978
 Buku Teks