Pengaruh Perceived Fear of COVID-19, Enjoyment, dan Subjective Norms Terhadap Intensi Penggunaan Online Grocery Shopping di Indonesia = Perceived Fear of COVID-19, Enjoyment, and Subjective Norms Effect Towards Intention to Use Online Grocery Shopping in Indonesia

The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek

Pengaruh motivasi berbelanja dan price consciousness terhadap intentional loyalty dan word of mouth = The effect of shopping motivation and price consciousness towards intentional loyalty and word of mouth / Vina Meliana

Pengaruh customer experience terhadap loyalitas word of mouth dan customer satisfaction pada pengguna internet banking = The impact of customer experience to loyalty to word of mouth and customer satisfaction of internet banking users

Analisis pengaruh mall environment dan customer perceived value terhadap customer satisfaction dan customer loyalty; studi kasus shopping mall di kawasan segitiga emas Jakarta = Analysis of the effect of mall environment and customer perceived value towards customer satisfaction and customer loyalty; case study shopping mall in golden triangle of Jakarta area