Mia Indria Pramesti
Kualitas pelayanan jasa kereta api Commuter Line Jabodetabek = Service quality of Jabodetabek Commuter Line train
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis (Membership)
Adian Muhammad Ridho
Metode evaluasi kualitas pelayanan angkutan umum Daerah Khusus Ibukota Jakarta: studi kasus angkutan Transjakarta dan KRL Commuter Line = Service quality evaluation method of Jakarta Capital Region public transport: case of study Transjakarta and Commuter Line
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Ananta Refa Perdana
Analisis kepuasan pelanggan terhadap pelayanan bus antar kota antar provinsi dengan metode servqual dan importance performance analysis = Customer satisfaction analysis of intercity bus services using servqual and importance performance analysis.
Fakultas Teknik Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Norma Yuli Jayanti
Kualitas pelayanan KRL Commuter line rute Jakarta-Bogor berdasarkan persepsi Mahasiwa Universitas Indonesia = Service quality of KRL Commuter line route Jakarta-Bogor based on perception of Students of the University of Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Latifah Hanum
Kualitas Pelayanan Kereta Rel Listrik Jabodetabek pasca Perubahan Rute dan Pola Transit di Stasiun Manggarai = Service Quality of Jabodetabek Commuter Line after Route Shift and Transit Pattern in Manggarai Station
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)