Analisis Komponen dan Faktor Keberlanjutan Inovasi Pelayanan Sektor Publik dalam Sistem Inovasi Pelayanan Publik (SINOVIK) = Analysis of Components and Sustainability Factors of Public Sector Service Innovation in The Public Service Innovation System (SINOVIK)

Analisis kualitas pelayanan Smart Card di Kantor Imigrasi Batam = Analysis of service quality of smart card at Batam immigration office

Analisis kualitas pelayanan pendidikan pada sekolah menengah pertama berstatus negeri di wilayah Kecamatan Pademangan Jakarta Utara = Analysis of the education service quality in junior high schools at Pademangan subdistrict North Jakarta

Kualitas pelayanan perizinan pada Badan Pelayanan Perizinan Terpadu (BPPT) Kota Bekasi = Service quality of licensing in integrated licensing service agency Badan Pelayanan Perizinan Terpadu Bekasi

Analisis Faktor-Faktor yang Mempengaruhi Implementasi Kebijakan Pelayanan Perizinan Berusaha Terintegrasi Secara Elektronik (Online Single Submission) Pada Dinas Penanaman Modal Terpadu Satu Pintu Kota Bekasi = Analysis of Factors Affecting the Implementation of the Integrated Electronic Business Licensing Service Policy (Online Single Submission) at the One Stop Integrated Investment Service in Bekasi City