Romi Aldinori
Pengaruh variasi elemen electronic word-of-mouth positif terhadap persepsi kualitas layanan pada pengguna bus TransJakarta = The effect of positive electronic word-of-mouth element variation toward perceived service quality on TransJakarta's users
Fakultas Psikologi Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Suswandoyo Biyoga
Penggunaan electronic word of mouth sebagai output dari customer satisfaction dan service quality (studi kasus jasa layanan transportasi Go-jek) = Electronic word of mouth usage as output of service quality and satisfaction (case study of transportation service Go-Jek)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
 UI - Tesis (Membership)
Nasution, Ahmad Razzaq Fadillah
Pengaruh Electronic Word of Mouth terhadap Minat Beli melalui Brand Image pada Secondary Market Industri NFT (Studi pada Marketplace OpenSea) = The Impact of Electronic-Word-of-Mouth Towards Purchase Intention Through Brand Image on NFT Industry's Secondary Market (Study on OpenSea Marketplace)
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Arifianka Rahmafebrizsa Buhron
Electronic word-of-mouth dan purchase intention dalam layanan digital banking jenius = Electronic word-of-mouth and purchase intention in digital banking service jenius
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Sisca Aulia
Pengaruh kualitas layanan terhadap kepuasan dan word of mouth di perguruan tinggi swasta = Effect of service quality satisfaction and word of mouth in public university
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
 UI - Tesis (Membership)