Kualitas pelayanan jasa kereta api Commuter Line Jabodetabek = Service quality of Jabodetabek Commuter Line train

Kualitas pelayanan pengguna jasa kereta api dalam transportasi antarmoda di stasiun Gambir

Analisis pengaruh servicescape dan kualitas pelayanan terhadap share of wallet konsumen: Studi kasus pada jasa kereta rel listrik Commuter Line = Analysis on the effects of servicescape conditions and service quality towards consumer's share of wallet: A case study on Commuter Line railway service / Ananda Rafi

Kualitas Pelayanan Taman Margasatwa Ragunan = Quality of Service The Wildlife Park of Ragunan

Analisis kualitas layanan pendidikan dan pelatihan fungsional inspektur ketenagalistrikan dengan pendekatan servqual dan QFD (studi kasus: Pusdiklat Kebtke) = Analysis of education service quality and functional training of the inspector electricity with servqual and QFD approach (case study: Pusdiklat Kebtke) / Retno Kusumastuti