Crichton, Michael
Airframe
Alfred A. Knopf, 1996
 Buku Teks
Intan Dwi Susanti
Hubungan Indikator Mutu Dan Standar Pelayanan Minimal Rumah Sakit Syariah Terhadap Kinerja Pelayanan Medical Check-Up Di Rumah Sakit YARSI Jakarta = Relationship of Quality Indicators and Minimum Service Standards of Sharia Hospital on the Performance of Medical Check-Up Services at YARSI Hospital Jakarta
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2022
 UI - Tesis Membership
Adhika Prajna Nandiwardhana
Analisis persediaan suku cadang Rutin Airframe pesawat terbang yang digunakan pada Planned Maintenance di PT. XYZ = Routine Aircraft Airframe Sparepart Inventory Analysis Used in Planned Maintenance at PT. XYZ.
2020
 UI - Tesis Membership
Oodan, Anthony
Telecommunications quality of service management: from legacy to emerging services
Institution of Engineering and Technology, 2009
 eBooks
Devita Sari
Pengaruh Service Quality Terhadap Relationship Quality dan Customer Loyalty Pada Layanan Home Service Perbaikan dan Perawatan Mobil = The Effect of Service Quality on Relationship Quality and Customer Loyalty in Home Service Car Repair and Maintenance
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership