Customer relationship management (CRM) & customer intelligence pada industri perbankan

Pengaruh AstraWorld sebagai Customer Relationship Management (CRM) terhadap loyalitas pelanggan Astra Motor Grup = The effect of Astra world as a customer Relationship Management (CRM) to the customer loyalty of Astra Motor Grup

Customer relationship management

Meningkatkan Kepuasan dan Loyalitas Pelanggan melalui Pengalaman Pelanggan dan Kepercayaan di Industri Perbankan : Melalui e-CRM dengan Kerangka Stimulus - Organism - Response = Enhancing Customer Satisfaction and Loyalty Through Customer Experience and Trust in Banking Industry : Utilizing e-CRM with Stimulus - Organism - Response Framework

Evaluasi strategi customer relationship management oleh PT Bank IAN = Evaluation of customer relationship management strategy by PT Bank IAN