Pengaruh customer experience transaction cost relationship satisfaction dan trust dalam menciptakan loyalitas pelanggan: studi kasus pelanggan PT Traktor Nusantara = Effect of customer experience transaction cost relationship satisfaction and trust in creating customer loyalty customer: case study PT Traktor Nusantara

Analisis Pengaruh Memorable Tourism Experience terhadap Customer Satisfaction (Studi Kasus: ESQ Tours & Travel) = Analysis of the Influence of Memorable Tourism Experience on Customer Satisfaction (Case Study: ESQ Tours & Travel)

Analisis pengaruh customer experience quality terhadap relationship quality untuk mendorong customer loyalty pada pelanggan asuransi kendaraan = The impact of customer experience quality on customer loyalty in motor vehicle insurance industry: The mediating role of relationship quality.

Analisis pengaruh website image, online routine, website knowledge, dan innovativeness terhadap e-customer satisfaction sebagai variabel mediator terhadap e-customer loyalty: studi kasus: website penyedia paket wisata = Understanding the influence of website image, online routine, website knowledge, and innovativeness on e-customer satisfaction as mediator variable toward e-customer loyalty: case study: tourism website provider

Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia