Nurul Annisa
Analisis customer lifetime value pada pelanggan perusahaan e-commerce di Indonesia = Customer lifetime value analysis of customer on e commerce company in Indonesia
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Monasisca Noviannei
Analisis pengukuran customer satisfaction index dengan metode structural equation modeling di industri telekomunikasi
Fakultas Teknik Universitas Indonesia, 2011
 UI - Skripsi (Open)
Muhammad Fadil
Peningkatan Loyalitas Pelanggan Berdasarkan Customer Lifetime Value dan Pengukuran Proses Bisnis Customer Care pada Perusahaan Telekomunikasi = Increase Customer Loyalty Based on Customer Lifetime Value and Measurement of Customer Care Business Process in Telecommunication Company
Fakultas Teknik Universitas Indonesia, 2023
 UI - Skripsi (Membership)
Egi Marissa
Faktor-faktor yang mempengaruhi loyalitas pelanggan restoran makanan cepat saji = Factors affecting customer loyalty in fast food restaurant
Fakultas Teknik Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Felicia Clara
Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi (Membership)