Perancangan Strategi Customer Lifetime Value pada Perusahaan Telekomunikasi di Indonesia = Designing the Strategy of Customer Lifetime Value on Telecommunication Company in Indonesia

Perancangan strategi pemasaran berdasarkan faktor-faktor yang memengaruhi niat beli voucer hotel melalui situs online travel agent = Designing marketing strategy based on factors affecting purchase intention of hotel voucher through online travel agents website

Perancangan model peningkatan kepuasan mahasiswa dalam kerangka manajemen hubungan pelanggan dengan metode structural equation modelling pada perguruan tinggi swasta di Jakarta = Developing model conceptual to increase student satisfaction in customer relationship management framework with structural equation modeling method at private universities in Jakarta / Cicilia Sriliasta Bangun

Analisis pengukuran customer satisfaction index dengan metode structural equation modeling di industri telekomunikasi

Faktor-faktor yang mempengaruhi loyalitas pelanggan restoran makanan cepat saji = Factors affecting customer loyalty in fast food restaurant