Pengaruh rebranding terhadap kepuasan pelanggan dan loyalitas pelanggan. Studi persepsi konsumen taksi blue bird reguler di Jakarta dan sekitarnya. = The effect of rebranding on customer satisfaction and customer loyalty. Study on consumer perceptions of regular blue bird taxis in Jakarta and its surroundings.

Generating consumer resonance on social networking sites and its effect on purchase intention in greater Jakarta = Menciptakan resonansi konsumen di sosial media dan pengaruhnya terhadap keinginan membeli di Jabodetabek

Microtransaction practice in video game and its impact ro consumer satisfaction = Praktek mikrotransaksi dalam video game dan pengaruhnya terhadap kepuasan konsumen

Analisis pengaruh kepuasan penanganan keluhan melalui media sosial terhadap keberlangsungan penggunaan produk dan layanan telekomunikasi: studi kasus PT. XL Axiata tbk. = The impact of social media complaints handling satisfaction to continuous usage intention of telecommunications products and services: case study of PT. XL Axiata tbk.

Pengaruh nursing round terhadap kepuasan pasien pada pelayanan keperawatan di Ruang Rawat Inap RS MMC Jakarta = The effect of nursing round to patient satisfaction at patient ward in RS MMC Hospital Jakarta