Axelrod, Alan
Getting your way every day: mastering the lost art of pure persuasion
American Management Association, 2007
 eBooks
Martel, Myles
Mastering the art of Q & A: a survival guide for tough, trick, and hostile questions/Myles Martel
Dow Jones-Irwin, 1989
 Buku Teks
Ulrich, Dave
Global HR competencies: mastering competitive value from the outside in
McGraw-Hill, 2013
 Buku Teks
Hunsaker, Phillip L.
The Art of managing people
A Touchstone Book, 1986
 Buku Teks
Shirin Istikhara Djamhari
Perbedaan kontrak psikologis pada karyawan generasi X dan generasi Y = Differences in psychological contract among generation X and generation Y employees
2015
 UI - Skripsi (Membership)