Latino, Robert J.
Root cause analysis : improving performance for bottom-line results
CRC Press, 2011
 Buku Teks
Hope, Tony
Transforming the bottom line: managing performance with the real numbers / Tony Hope and Jeremy Hope
Nicholas Breadley , 1995
 Buku Teks
Pain medicine and management : just the facts
Peter S. Staats, Mark S. Wallace, editors
McGraw-Hill , 2015
 Buku Teks
Franklin, Maren
Performance gap analysis: human performance improvement
American Society for Training & Development, 2006
 eBooks
Callahan, Madelyn
From training to performance consulting: human performance improvement
[American Society for Training and Development Press, American Society for Training and Development Press], 2006
 eBooks