Faktor-Faktor Yang Mempengaruhi Intensi Pelanggan untuk Tetap Menggunakan Jasa Pengiriman Makanan Daring Seluler di Indonesia = Factors Affecting Customer Intention to Continuously Use Mobile Online Food Delivery Services in Indonesia

Analisis faktor-faktor yang mempengaruhi kepuasan pelanggan dalam melakukan belanja online pada situs e-commerce B2C dan C2C: studi kasus: Mataharimall dan Tokopedia = Analysis of factors affecting customer satisfaction in online shopping at B2C and C2C e-commerce website: case study: Mataharimall and Tokopedia

Pengaruh Service Quality, Customer Perceived Value, dan Trust pada Pengemudi Layanan Pesan-Antar Makanan Daring ShopeeFood terhadap Customer Satisfaction = The Effects of Service Quality, Customer Perceived Value, and Trust in ShopeeFood Online Food Delivery Service Drivers on Customer Satisfaction

Analisis Faktor-faktor yang Mempengaruhi Kepuasan dan Loyalitas Pelanggan terhadap Layanan Ojek Online di Indonesia = Factors Influencing Customer Satisfaction and Loyalty towards Motorcycle Ride-hailing Services in Indonesia

Pengaruh customer loyalty program terhadap online repurchase intention pada aplikasi pesan antar makanan dengan customer satisfaction sebagai moderator = The effect of customer loyalty program on repurchase intention in food delivery app with customer satisfaction as a moderator