Hajar Annisa Islam
Faktor-faktor yang Mempengaruhi Customer Engagement, Repurchase Intention, dan Positive Word-of-Mouth pada Online Grocery Shopping = Factors Affecting Customer Engagement, Repurchase Intention, and Positive Word-of-Mouth in Online Grocery Shopping
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis Membership
Nadya Tasya Saraswati
Analysis of the impact of electronic word of mouth (EWOM) and brand awareness on purchase intention with the mediating role of brand image: a case study of online transportation in Indonesia = Analisa terhadap pengaruh electronic word of mouth (EWOM) dan brand awareness terhadap purchase intention dengan brand image sebagai mediator: studi kasus transportasi online di Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi Membership
Mardiah Purnama
Analisis faktor-faktor yang mempengaruhi perceived website trust terhadap recommendation adoption dan word of mouth: studi kasus pada traveloka.com = Analysis of factors affecting perceived website trust towards recommendation adoption and word of mouth: case study on traveloka.com
2016
 UI - Skripsi Membership
Mega Devi Alkhafidh
Analisis Pengaruh Online Convenience Terhadap Customer Satisfaction Dan Electronic Word of Mouth: Studi Kasus Pada Sociolla = The Impacts of Online Convenience to Customer Satisfaction and Electronic Word of Mouth: A Case Study on Sociolla
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Skripsi Membership
Lucky Herpionita
Faktor-faktor yang mendorong konsumen di restoran untuk menyampaikan electronic word of mouth studi kasus: union, loewy, dan skye = The factors that drive consumer to spread electronic word of mouth (eWOM), case study: union loewy and skye
2017
 UI - Skripsi Membership