Fahmi Muhammad
Analisis pengaruh customer value perspectives terhadap continuance intention dengan mediasi satisfaction dan habit pada penggunaan aplikasi instagram = The effect of customer value perspectives towards continuance intention by the mediation of satisfaction and habit on the usage of instagram apps
2016
 UI - Skripsi (Membership)
Nanda Riansyah
Pengaruh Experience Value terhadap Repurchase Intention melalui Customer Satisfaction (Studi Pada Pengguna Aplikasi Tokopedia di Jakarta dan Depok) = The impact Experience Value on Repurchase Intention through Customer Satisfaction (Study in: Tokopedia Apps Users/Customers)
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Dewi Sagita Pranata
Dampak servqual corporate reputation dan perceived value terhadap customer satisfaction dan pengaruhnya terhadap positive WOM dan intention of continuance: studi kasus internet banking BNI = The impact of servqual corporate reputation and perceived value towards customer satisfaction and its implications to create positive WOM and intention of continuance: case study of internet banking BNI
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Rahmadia Latifa Kushardiani
Pengaruh Perceived Usefulness, Perceived Enjoyment, Sense of Belonging, dan Social Ties Terhadap Continuance Intention pada Aplikasi Sosial TikTok = THE INFLUENCE OF PERCEIVED USEFULNESS, PERCEIVED ENJOYMENT, SENSE OF BELONGING, AND SOCIAL TIES TOWARD CONTINUANCE INTENTION ON SOCIAL APPS: TIKTOK
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Debby Erwina
Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)