Analisis pengaruh satisfaction, habit dan customer value perspectives terhadap continuance intention mahasiswa Universitas Indonesia dalam penggunaan aplikasi sosial studi kasus: aplikasi whatsapp = The effects of satisfaction habit and customer value perspectives toward continuance intention of students in University of Indonesia in using social apps case study: whatsapp

Analisis Pengaruh Service Quality dan Perceived Benefit dalam Layanan Online Grocery Shopping dengan Same-day Delivery terhadap Customer Satisfaction dan Reuse Intention di Jabodetabek = Analysis of Service Quality and Perceived Benefit in Online Grocery Shopping Service with Same-day Delivery on Customer Satisfaction and Reuse Intention in Jabodetabek

Pengaruh logo self identity, logo functional benefit, dan logo aesthetic appeal terhadap logo identification dan customer commitment pada merek Apple dan Samsung = The influence, of logo self identity, logo functional benefit and logo aesthetic appeal toward logo identification and customer commitment on Apple and Samsung brand

Customer churn prediction menggunakan big data analytics : pendekatan untuk mengelola customer retention dengan mempelajari customer churn = Customer churn prediction using big data analytics managing customer retention with customer churn analysis / Aswin Marfan Pratama

Pengaruh perceived switching cost dan customer satisfaction terhadap customer loyalty = Effects of perceived switching cost and customer satisfaction on customer loyalty