Achmad Irdani Fadlurrahman
Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Anjas Patria
Pengaruh brand image sebagai moderator dalam hubungan public relation perception terhadap customer loyalty
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2009
 UI - Skripsi (Open)
Kennard Sohan
Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Ali Zahir
Pengaruh Customer Review Terhadap Customer Satisfaction Dan Customer Loyalty Layanan Gojek Pascapandemi Serta Brand Image Sebagai Variabel Moderasi Di Jabodetabek = The Effect of Customer Reviews on Customer Satisfaction and Customer Loyalty of Post-Pandemic Gojek Services with Brand Image as a Moderating Variable in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Nur Muchlis Purnawijaya
Pengaruh Brand Image terhadap Kepuasan Konsumen dan Loyalitas Konsumen pada Pengguna BukaLapak di Jakarta = The Influence of Brand Image on Customer Satisfaction and Customer Loyalty for BukaLapak Users in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi (Membership)