Fawaz Imam Subkhi
Pengaruh rebranding terhadap loyalitas pelanggan melalui kepuasan pelanggan (Studi pada konsumen gojek di Jabodetabek) = The Effects of rebranding towards customer loyalty through customer satisfaction (Study Case on Gojek’s Consumers in Jabodetabek)
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Redhy Wayka Putra
Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Deny Hamdani
Analisis pengaruh atribut produk dan karakteristik pelanggan terhadap tingkat kepuasan dan loyalitas pelanggan Telkomsel di Jabodetabek dengan analisis diskriminan dan structural equation modeling = Analyzing influence of product attributes and customer characteristics on satisfaction and loyalty level of Telkomsel?s customers in Jabodetabek using discriminant analysis and structural equation modeling
Fakultas Teknik Universitas Indonesia, 2008
 UI - Skripsi (Open)
Ali Zahir
Pengaruh Customer Review Terhadap Customer Satisfaction Dan Customer Loyalty Layanan Gojek Pascapandemi Serta Brand Image Sebagai Variabel Moderasi Di Jabodetabek = The Effect of Customer Reviews on Customer Satisfaction and Customer Loyalty of Post-Pandemic Gojek Services with Brand Image as a Moderating Variable in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Mochammad Auditya Brilliant
Analisis pengaruh kepuasan dan kepercayaan e-customer terhadap loyalitas e-Customer pada pelanggan e-commerce di Jabodetabek = Influence analysis of satisfaction and trust toward e-Customer loyalty to e-commerce customer in greater Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)