Analisis perbandingan store image antara Ramayana department store, Matahari department store, dan Metro department store di Jakarta = Comparative analysis of store Image between Ramayana department store, Matahari department store, and Metro department store in Jakarta

Peran kelelahan emosional sebagai mediator hubungan antara kerja emosional dan kinerja tugas pada pramuniaga di industri ritel = The role of emotional exhaustion as a mediator in the relationship between emotional labor and task performance among salesperson in retail industry

Perbandingan pengalaman pelayanan terhadap repatronage intention antara department store dan hypermarket : studi kasus giant hypermarket dan centro department store = A Comparison of service experience on repatronage intention between hypermarkets and departement store : study giant hypermarket and centro department store

Analisis faktor-faktor yang mempengaruhi store personality dan consumers store choice behaviour: studi pada department store di Jakarta = Analysis of factors that influence store personality and consumers store choice behaviour: study at department store in Jakarta

Persepsi konsumen terhadap Department Store Pasaraya Manggarai