Efektivitas pelayanan prima pada Satpas SIM Polresta Bekasi Kota = Excellent service unit effectiveness of organizer of administrative letter driving licence at Bekasi City police department

Kualitas Pelayanan Surat Keterangan Catatan Kepolisian (SKCK) di Satuan Intelijen dan Keamanan Polres Cilegon: Pendekatan Servqual = Quality of (SKCK) Service at Intelligence and Security Unit of Cilegon Resort Police Servqual Approach

Analisis kepuasan masyarakat pada pelayanan Satpas SIM Polda Metro Jaya di luar DKI Jakarta : studi kasus pelayanan SIM di Satpas Polres Metro Tangerang Kota, Polresta Bekasi Kota dan Polresta Bekasi = Analysis of customer satisfaction on service Satpas SIM City Police in outside Jakarta : case study SIM services in Satpas City of Tangerang Metro Police City of Bekasi Police and Bekasi Police

Kajian tentang kualitas pelayanan dengan pendekatan servqual di kantor imigrasi tanggerang = Study on service quality with servqual approach at immigration office of tangerang

Pengukuran kualitas pelayanan reservasi PT. MNA dengan menggunakan metode SERVQUAL = Measurement of service quality reservation unit at PT MNA with SERVQUAL method